Privacy Policy

1. Introduction

RecordSpaces ("RecordSpaces", "we", "our" or "us") provides tools for capturing, organising, and managing audio content from X (formerly Twitter) Spaces. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our websites, create an account, or use our applications and related services (together, the "Services").

Please read this policy carefully. By using the Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of it, you should discontinue use of the Services.

2. Who We Are

For the purposes of UK GDPR and other applicable data protection laws, the data controller is RecordSpaces. Questions about privacy or requests to exercise your rights can be submitted to support@recordspaces.com.

3. Data We Collect

We collect the minimum personal information necessary to operate our Services effectively.

Information you provide directly

• Account information: name, email address, password, and preferences.
• Billing information: payment method details processed securely by Stripe (we do not store full card numbers).
• Content you upload: recordings, notes, and metadata associated with Spaces you manage.
• Support communications: messages, emails, or tickets you initiate with our team.

Information collected automatically

• Log and device data: IP address, browser type, operating system, referring URLs, and timestamps.
• Usage analytics: feature interactions, task completion metrics, and diagnostic events to help troubleshoot issues.
• Cookies and similar technologies: session identifiers, authentication tokens, and security cookies. See Section 6 for details.

4. How We Use Data

We process personal information to:

• Provide, personalise, and improve the Services you request.
• Authenticate account access and protect against fraud, abuse, or unauthorised recordings.
• Process payments, manage subscriptions, and send transactional receipts.
• Respond to support requests, service incidents, or legal enquiries.
• Analyse aggregate usage trends to maintain performance and inform product decisions.
• Comply with legal obligations, enforce our Terms, and protect the rights of RecordSpaces and our users.

We never sell or rent personal data.

5. Legal Bases (UK GDPR)

Where UK or EU data protection laws apply, we rely on the following legal bases to process personal data:

• Performance of a contract: providing the Services, billing, and customer support.
• Legitimate interests: securing our infrastructure, preventing abuse, understanding usage, and improving features.
• Consent: sending optional communications or enabling non-essential cookies where required.
• Legal obligations: meeting tax, accounting, and regulatory requirements.

6. Cookies & Tracking Technologies

We use strictly necessary cookies to maintain session security and keep you signed in. With your consent, we may use additional analytics cookies to understand how visitors discover and use RecordSpaces. You can adjust your browser settings to refuse cookies, but doing so may limit certain features of the Services.

7. Sharing & Disclosure

We limit disclosure of personal information to trusted service providers and legal authorities:

• Payment processing: Stripe processes subscription payments on our behalf.
• Infrastructure: hosting, storage, and networking partners (e.g., Cloudflare) that enable the Services.
• Professional services: accountants, auditors, or legal counsel under confidentiality obligations.
• Legal compliance: authorities or third parties if required to comply with law, enforce contracts, or protect rights.

These parties access data only to perform agreed services and must handle it in accordance with applicable laws.

8. International Transfers

RecordSpaces may store or process data outside your country, including in the United Kingdom, European Union, and United States. When we transfer personal data from the UK or EEA to countries without an adequacy decision, we implement appropriate safeguards, such as the UK Addendum to the EU Standard Contractual Clauses.

9. Data Retention

We retain personal information only as long as necessary to fulfil the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account and associated recordings at any time; we will honour requests unless we must retain certain data for legitimate business or legal reasons.

10. Security

We implement administrative, technical, and physical safeguards designed to protect personal information against accidental or unlawful destruction, loss, alteration, or unauthorised access. Despite these efforts, no security controls are infallible. We encourage you to use strong passwords, enable available security features, and contact us immediately if you suspect any unauthorised activity.

11. Your Rights

Depending on your location, you may have the right to access, correct, delete, or receive a copy of your personal information, as well as restrict or object to certain processing. You can exercise these rights by contacting us at support@recordspaces.com. If you are not satisfied with our response, you may lodge a complaint with your local supervisory authority.

12. Children's Privacy

RecordSpaces is not directed to children under 16, and we do not knowingly collect personal data from them. If we become aware that a child has provided personal information, we will delete it and terminate the account.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we do, we will revise the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of the Services after any update constitutes acceptance of the revised policy.

14. Contact

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at support@recordspaces.com.